How many people do your meal plans serve?
You can choose the number of adult and child servings you would like to cook. A children’s serving is half an adult portion. If you’d like to set a default serving size for your meals, you can do so by updating your preferences on My Account page.
How do I search for previous meal plans?
Past meal plans are not stored in the system, however, you can find all the past recipes in the recipes page.
Do I need to make everything on the meal plan?
No. Our meal plans are customisable so you can change the number of meals that you’d like to cook each week depending on your social calendar! Simply click the “exclude” button next to a recipe.
Do I need to make the meals in the order suggested?
Not at all! You can change the order of the recipes, especially if it helps you to use the ingredients prior to their expiry date.
Are your meal plans child-friendly?
Our recipes are designed to grow children’s interest and curiosity and to give them the opportunity to experience different ingredients and tastes.
Do you have meal plans for one person?
Unfortunately, our meal plans are probably not the best option if you’re looking to cook a single serving. Cook for two adults and enjoy a second serving the next day. If you’re okay with that, then definitely give us a try for 3 weeks for free.
How do I swap a meal?
Simply click the “change” button next to the meal you want to swap. You’ll then be able to add a recipe from your favourites or one of the past recipes. Your shopping list will be automatically updated.
How do I remove a meal?
Simply click the “exclude” button next to the recipe you want to remove. You’ll then be able to remove the recipe from the meal plan. Your shopping list will be automatically updated.
Can I customise my meal plan? Create my own meal plan?
Our meal plans are designed to provide you all the nutrients you need and to help you save time during the week. However, you can replace or exclude a recipe from the meal plan and can modify the number of servings.
Can I choose the time the meal plan is sent?
Our meal plans are not able to accommodate that level of customisation at the moment. If this is something you are interested in, please contact us.
If I don't like everything on the menu, can I substitute a recipe?
Yes. Simply click the “change” button next to the recipe you want to change. You’ll then be able to add a recipe from your favourites or from past recipes.
Can I exclude certain ingredients from my meal plan?
Our meal plans are not able to accommodate that level of customisation at the moment. If this is something you are interested in, please contact us.
Can I customise meal plans for food allergens or other diet needs?
Our meal plans are not able to accommodate that level of customisation at the moment. If this is something you are interested in, please contact us.
Do you have seafood free meal plans?
We don’t have a seafood free meal plan. For the recipes that use seafood, we recommend swapping them for one of the past recipes.
Do you have dairy free meal plans?
We don’t have a dairy free meal plan. For the recipes that use dairy, we recommend swapping them for one of the past recipes.
Do you have vegan meal plans?
We don’t have a vegan meal plan. If this is something you are interested in, please contact us.
Do you have vegetarian meal plans?
We don’t have a vegetarian meal plan. If this is something you are interested in, please contact us.
Do you have gluten-free meal plans?
We don’t have a gluten-free meal plan. If this is something you are interested in, please contact us.
Do you have low calorie meal plans?
We don’t have a low calorie meal plan.
Do you offer suggestions for breakfast, lunch and snacks?
Our meal plans are designed for dinners but can be also used for lunches. Unfortunately we don’t offer breakfast or snack suggestions. If this is something you are interested in, please contact us.
Why are there only 5 meals in each meal plan?
We’ve designed the meal plans primarily for busy weekdays but also to give you flexibility so that you don’t have to cook every night of the week, this said you are welcome to use the recipes for the weekends as well.
Do you deliver the ingredients for the meal plans?
The meal plan service does not deliver ingredients in order to provide you with the maximum flexibility in your recipe choices and where to shop.
Can I see what meal plans are coming next?
Our upcoming meal plan is updated on the meal plan page every Thursday.
Recipe
Can I adjust serving sizes?
Yes. Our serving sizes are adjustable so that you can scale up or down and it’ll be reflected in your shopping list. You can choose the number of adult and child servings you would like to cook. A children’s serving is half an adult portion. If you’d like to set a default serving size for your meals, you can do so by updating your preferences on My Account.
How do I favourite a recipe?
You can “Favourite” a recipe by clicking on the heart icon that’s on each recipe page.
How do I find the recipes that I've marked as favourite?
You can access all the recipes that you’ve marked as favourite by clicking on the heart icon on the recipes page.
How do I search for previous recipes?
You can search for previous recipes on the recipe page.
Do you provide nutritional information?
All our meal plans are balanced and portion controlled. We don’t provide further information, but if you are interested, please contact us.
Do your recipes come with reviews?
Yes. You can rate our recipes at the end of the recipe page. This helps us learn the types of recipes our members prefer and improve our service.
Can I add my own recipes?
Unfortunately, you can’t upload your own recipes into our database. If this is something you are interested in, please contact us.
Do you tell me what I can prepare in advance?
Most of our dishes don’t need any advance preparation.
Are your meals based on seasonal ingredients?
Yes. We want to encourage people to eat fruits and vegetables in season, so they can enjoy them at their best, when they have more antioxidants, generally have less preservatives and are cheaper.
Are all your recipes 30 minutes or less?
Four out of the five recipes are 30 minutes or less. The fifth recipe remains quick to prepare but usually takes longer to cook.
Do you repeat recipes?
Our meal plan is designed to provide variety through new recipes week after week, however, we will occasionally repeat recipes that you love based on ratings.
Will you suggest something to eat with the soup recipes?
Once a week, we provide a lighter meal (like a soup or salad) to allow you to cook this dinner after a heavy lunch or to complement with things like cheese or dessert.
Which ingredients do you assume I have at home?
Your basic store cupboard essentials – salt, pepper, and cooking oil.
Will I need to buy new cooking utensils?
We don’t believe you need lots of cooking utensils. We use standard tools from a normal kitchen and you’re most likely to have them already.
Do I need to be a good cook? Are the recipes difficult?
No. The menus have been carefully developed to provide easy to make recipes that require no specific cooking skills. If you can peal and chop vegetables, you should be able to make most/all recipes!
Shopping List
How do I get my shopping list?
Your shopping list is automatically generated based on the meal plan that you would like to cook. Modify the meal plan based on your needs, then click on the “shopping list” button.
I've changed my meal plan, what happens to my shopping list?
Your shopping list is automatically updated with any changes you make to the meal plan as soon as you click on the “shopping list” button.
Can I add your shopping list to my online supermarket?
Unfortunately, we are not currently able to offer this service. If this is something you are interested in, please contact us.
Can I get my shopping list on my phone?
You can download your shopping list or receive it via email.
Will I be able to find all the ingredients?
We’ve designed the meal plan to use commonly available ingredients in a average size supermarket. We also suggest alternatives for some ingredients.
Will I end up with a cupboard full of unused herbs and spices?
Our menus are designed to use all ingredients within their use by date. Fresh herbs will be used within the week of purchase, whereas dried herbs and spices within the next months.
What's the average cost of a shopping list?
Prices will vary depending on where you live and where you shop, but on average, grocery costs should be approx €4 per person.
Bon App
We provide a variety of meals to please your taste buds and also to ensure that you’re getting lots of necessary nutrients from various sources of ingredients, key to a healthy diet. In addition, we encourage cooking with seasonal and fresh ingredients so that you eat them when they are at their best, when they contain the most antioxidants, when they have less preservatives and are usually cheaper.
We are looking at the development of a mobile app. In the meantime, our website is mobile-friendly, so you can access everything on your phone.
We don’t currently offer cooking lessons. If this is something you are interested in, please contact us.
We don’t currently sell gift certificates. If this is something you are interested in, please contact us.
We’re helping to reduce food waste by giving you a shopping list that contains the accurate amount of ingredients for the number of people and meals you choose. Plus our meal plans are designed to use all of the ingredients before their expiry date.
Manage My Account
How do I update my payment details?
You can change your payment details (card number, expiration date, CVV code) by logging on to your Paypal account.
Are my payment details secure?
Yes. To ensure maximum security, payments are managed directly by our bank partner PayPal. You will enter your payment information directly on their secured site, and payment will be managed directly by them. None of your payment information is therefore stored on our system, and you are ensured of maximum confidentiality and security.
How do I update my personal details?
You can change your email or password on your My Account page.
I've forgotten my password. What should I do?
Just click here and enter the email associated with your account and we’ll send you an email to reset your password. If you don’t receive the email, please check your spam folder!
How do I change the number of people I'm cooking for?
You can change the number of adults and children that you are cooking for on your My Account page.
How do I cancel my subscription?
You can cancel your subscription by logging in to your Paypal account.
Can I cancel my subscription at any time?
Yes. Cancel anytime via your Paypal account. Cancellation will take effect at the end of your subscription period.
Can I switch subscriptions at any time?
Monthly subscribers can upgrade to quarterly or annual subscriptions, and quarterly subscribers can upgrade to annual subscriptions. Unfortunately, you cannot go down in subscription length at this time. All upgrades can be made on your My Account page.
When will I be charged for my subscription?
We charge you for your first subscription as soon as the order is placed. This is automatically done as a way to check your payment details are correct. For all subsequent subscriptions, your order will be automatically renewed.
Will my subscription automatically renew?
Since we are a subscription service, all meal plan subscriptions will automatically renew. You may cancel at any time via your Paypal account (see how do I cancel my membership?). If you are subscribed to our annual plan, we will send you an email 2 weeks before auto-renewing just in case you want to make any changes.
How do I unsubscribe from your e-mails?
Simply click the “Unsubscribe” link at the bottom of our emails and you will no longer receive them. Paying subscribers to our meal plan service will still continue to receive weekly menus on Thursdays.